From its start in 1989, ExerTech has specialized in servicing equipment for commercial and home exercise facilities. We also assist in the design of these facilities, recommending layouts, equipment, and accessories for maximum functionality. Each of our ExerTechnicians has more than 15 years of experience in the business, making them well qualified to handle your equipment needs efficiently and courteously.
Preventive Maintenance Service Contracts
We offer service contracts on a monthly, bi-monthly and quarterly basis. A preventive maintenance program helps to keep your equipment in top condition, decrease down time, and prevent major equipment failures. Cleaning, lubricating and making adjustments as well as replacing worn parts are all necessary tasks for ensuring the safety and reliability of your equipment.
An ExerTechnician will inspect your equipment, perform preventive maintenance work, and give you a detailed report stating what was done and whether parts may be needed.
For facilities or individuals who do not require a service contract, we offer basic and comprehensive service. A preliminary diagnosis will be performed over the phone, and the repair will be completed at your site. You may either call us at 610-971-1500 or complete our online Service Request Form to arrange an appointment.
You can complete our online Parts Request Form or call us directly at 610-971-1500 if you know what replacement part you need to order. We stock most parts for major manufacturers and can ship them anywhere in the United States. In-stock parts will be shipped within two to three days of the order date.
Technical training can be provided to your staff. We will show them how to perform necessary routine maintenance to troubleshoot and prevent mechanical failure while extending the life of your equipment.
Benefits: A regular preventive maintenance schedule can enhance the life of your exercise equipment. Visual inspection and minimal cleaning can prevent costly repairs in the long run.
Treadmills:
Weekly…
Wipe surface of tread (do not spray cleaner directly on display board, apply to cloth first).
Inspect walking belt for proper alignment.
Make sure the line cord is not under elevation carriage.
Ensure all control buttons are properly working.
Monthly…
Vacuum under hood of tread.
Check drive belt for proper alignment and wear.
Vacuum under tread by elevating the tread to highest elevation.
Check power cord for flat spots or breaks.
Tighten all shroud screws.
Calibrate tread to verify proper functions.
Quarterly…
Lube belt and deck to manufacture specifications.
Lube elevation screw.
Check all screws and bolts to ensure they are tight.
Yearly…
Perform all the above or call your local service provider.
Upright/Recumbent Bikes:
Weekly…
Wipe down unit with cleaner and soft cloth.
Check proper function of upper display.
Monthly…
Check pedals make sure no grinding noise.
Ellipticals:
Weekly…
Wipe down unit with a cleaning solution and soft cloth (do not spray cleaner directly on unit).
Make sure the unit has a smooth motion.
Check display for proper function.
Monthly…
Make sure no squeaks.
Check all screws and bolts.
Check power cord (if needed).
Quarterly…
Check all bolts at any pivot points.
Clean and lube pivot points.
Clean and polish ramps.
Check unit for proper program functions.
Yearly…
Perform all the above or call your local service provider.
Steppers:
Weekly…
Wipe down unit. Keep clean of dust and dirt.
Make sure tension works properly.
Steps are stable ( no wobbling).
Monthly…
Remove shroud wipe down pulleys and belts.
Lube any chains.
Check all pivot points and lube with grease.
Quarterly…
Clean chains by wiping down with clean towel.
Remove any grease build-up on chains.
Clean any belts.
Check all linkage to ensure they are tight
Make sure upper display is functioning properly
(Tension, speed, time).
Yearly…
Call local service provider for detailed cleaning.
"The on-site fitness facility at De Lage Landen is very popular with our members (employees). We have over 400 utilizing it. Our company takes pride in providing an impressive variety of state-of-the-art exercise equipment to help our people improve their physical fitness. It's imperative that our equipment remain in top condition to accommodate the high volume of use. For more than five years, we have relied on ExerTech to make that happen. They have the expertise we need in servicing our equipment in a timely fashion. That's one less worry for DLL."
Mike Parker Vice President of Facilities
De Lage Landen, Financial Services
"For more than 12 years, ExerTech has taken care of all the exercise equipment needs at Temple University. They service 20 sites (recreation, athletic and residence halls) throughout our campus. Because the facilities are all heavily used, ExerTech has to be highly responsive to our maintenance and repair needs...and they always are. I'm happy to endorse ExerTech."
Steve Young Director of Campus Recreation
Temple University,
Philadelphia, PA
"I consider myself a competitive shopper; I like to know that I'm getting a very good deal on any big purchase. When I have shopped around for exercise equipment, I have found that ExerTech not only gave me the best price, but also gave me unmatched service. I would definitely recommend ExerTech to anyone who wants affordable, quality exercise equipment backed by a service-minded company."
Benjamin Jacobs, MD HealthSouth/Paoli Surgery Center Malvern, PA
"The fact that we have been ExerTech clients for 15 years says a lot about our satisfaction with the company. When we needed to equip an on-site fitness facility for our employees, ExerTech came through with top quality equipment that suited our needs. We also relied on ExerTech for servicing of the equipments to ensure optimal use and safety. We have since sold our business but we still turn to ExerTech when we want exercise equipment or maintenance work for our home gym. It's great to have one source that can it all."
Peggy and Bruce Earle
Former owners of Hartstrings, Inc.
Devon, PA
